About payment methods

Credit card (VISA, MASTER, AMERICAN EXPRESS)

Cash on delivery

Amazon Pay

Paypal

KOMOJU (Bank transfer / Convenience store payment)

Carrier billing (KDDI / NTT / Softbank)

About Shipping

About delivery companies

We will ship the product via Seino Transportation.

*Please note that it may take longer than usual to deliver to Hokkaido, Kyushu, Okinawa, other remote islands and remote areas.

Shipping and handling fees

About shipping fees

Shipping costs are a flat rate of 580 yen (tax included) nationwide.

About fees

If you choose cash on delivery, we charge a flat rate of 324 yen (tax included) regardless of the amount.

Delivery time

We will ship your order within one week of receiving it.

Return period

Returns must be made within 8 days of receiving the product.

For returns or exchanges due to product defects or our mistake, we will cover the full cost of return shipping.

How to return

Please fill out the reason for return and contact us at info@fifth-general-store.jp.

After checking the contents, we will send you an email with the return address and return instructions.